FlyerTalk Forums - View Single Post - BROKEN GLASS in flight meal, LUFTHANSA
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Old Feb 15, 2012, 1:30 am
  #9  
bonodad
 
Join Date: Mar 2010
Location: Seoul, South Korea
Programs: UA : 1P, Hyatt : Diamond, Hilton : Gold
Posts: 9
Originally Posted by KLouis
What would have satisfied you? 5000 Euro? And why do you say that these things happen often with LH? Are kitchen employees at their catering provider obliged to dispose of broken glass in the food they're preparing?
If I had any case of physical hurt, I would sued LH, not make that kind of gentle complaint. I want you to recongnize that that piece of glass could kill me or do some serious damage to me, and LH shouldn't hadle that issue such casually. I asked why that thing may haapen frequestly was LH handled that issue so casually not seriously.
I don't want to talk about those compensation they offered because they were useless. They should report me why that glass was
inside the meal, how they fixed and heartful apology, which were totally absent in their e-mail and phone call. I was lucky not to chew that, but it is very different from that LH has nothing to do with the glass. If somebody in my shoes, would be happy with LH's offers? I completely don't think so.

Last edited by bonodad; Feb 15, 2012 at 5:34 pm
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