FlyerTalk Forums - View Single Post - Citi Credit Card Reconsideration Reports [Consolidated]
Old Jan 16, 2012, 9:48 pm
  #5  
Happy
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,755
Difficult but not impossible. Usually you have to escalate several levels. The party line of the front line CSRs is, "the new law does not allow us to do this any more." Such BS but that is what you would be told when you call.
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