Originally Posted by
millsdale
Hello all, how good is BA with refunding tickets. Want to help my Grandparents who do not fly much through the whole process and with their bags, but I have heard getting a gate pass is hit or miss. I have no problem swiping the card, I just do not want there to be something where I am waiting 6 weeks for the refund.
Are you saying you want to accompany your Grandparents as far as the gate for their flight ?
What airport are they departing from ?
To be honest, if you feel they cannot negotiate Security > Gate what are you going to do for the return trip ? (assuming they are coming back !)
BAH