FlyerTalk Forums - View Single Post - Op-UP Handling Changes - One Time Incident or Change in Policy?
Old Jan 9, 2012, 5:09 am
  #4  
DLPhoenix
 
Join Date: May 2008
Location: Up in the Air
Programs: DL MM; UA MM/1K
Posts: 613
1) yes I was referring to BF.
2) the GA upgraded Y passengers with no seat assignment. They were not waitlisted for an upgrade.
3) CO Op ups were handled by a concierge who had a set of rules ( I think they were status based, I was op-upped on deep discount fares). Yesterday the concierge was absent.

DLP

Last edited by DLPhoenix; Jan 9, 2012 at 5:17 am
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