Originally Posted by
Keesagility1954
I just checked with United, the passes were mailed out less than a week ago. My account has been open 9 weeks at this point.
Did you call the number on the back of the card? I did and the (Chase?) rep clearly had little idea. First she told me the passes are only available after first year. After I read back the offer details that say it's available after account opening, she said she would contact some department and I should have a reply in 10 days. According to my experience, either I got no reply or some BS dumb letter... I am wonder if I can contact United directly.