Originally Posted by
essexadventurer
Agree - as long as the fee doesn't apply, which I still cannot find stated anywhere!
Only on the letter, as far as I can see ... it says "£99 will be credited to your account within 30 days of 29th February 2012".
... but the letter also directs you to the website to apply, and says the special offer is only available either on-line or by filling in the form.
It also offers the opportunity to take the information in large print, Braille or audio format by calling - 0800 096 0126. Might be worth a call to get alternative paperwork sent to you that reflects the fee refund for peace of mind - it's very easy for all of us who hold letters to be confident, but I'd probably be as wary as
essexadventurer otherwise!