FlyerTalk Forums - View Single Post - Avios Cancellation Charge - is this really right?
Old Dec 30, 2011, 7:41 am
  #7  
forextrader
 
Join Date: Jun 2006
Location: Manchester,UK and NYC
Programs: One Pass, BAEC, AA
Posts: 708
Just spoke with BA customer services - and the rep checked with his supervisor. Award bookings made on BA.COM you get back all taxes and all fuel surcharges, less a £25 fee.

Award bookings made on AVIOS.COM - the Fuel Surcharge is NON REFUNDABLE.

I dont know how this can be made into a sticky - but I believe this is a VERY SIGNIFICANT DIFFERENCE between avios and ba - and as switching miles between the 2 is very easy - all bookings should be made on ba.com only.

A Happy and Healthy New Year to all at FT.
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