Originally Posted by
Cubiscus
Got all my taxes refunded when I cancelled a JFK reward recently, as long as you book/cancel on BA.com I think you've been misadvised there.
Was this Pre-Avios (16 Nov) or after 16 Nov?
If after 16 Nov, was your original booking also made after 16 Nov.
I have tried to call BA, but got tired of waiting - but I have my concerns about this - and want to be 100% clear about this.