Originally Posted by
anc-ord772
I don't mind that they sell upgrades. My biggest issue will be the fact that they do not offer the upsell to passengers already on the wait list for an upgrade. I foresee this becoming a very contentious issue.
UA would do themselves a big favor if they explained their rational for excluding elites from these offers. People around here are going to get crazy, perhaps including myself.
It's kind of pathetic, a pinch infuriating, and leaves a bad taste in my mouth about the brand, but I would like to understand.
I have no skin in this game but I totally agree. It makes absolutely no sense to alienate your elites. What's even dumber is to think that UA elites won't find out about it.
Why not offer the upsell to elites as well? UACO would get the same upsell revenue anyway and it wouldn't piss off the elites.
