FlyerTalk Forums - View Single Post - Is the Internet and the economy killing Airline and Hotel Loyalty?
Old Dec 24, 2011, 12:27 am
  #23  
Ancien Maestro
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Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
The internet is weighing on the profitability.. Its easier than ever to query available prices to the public.. and researching programs, prices and inclusions.

The companies used to depend on travel agents, and forced the public to do the research themselves to an extent.. now to the extent that frequent travellers have become research savvy..
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