Originally Posted by
goodeats21
There was continuous light, occasional intermediate turbulence at the higher altitudes on November xx, 2011, which is why the flight crew chose to reduce the beverage service and not include alcoholic beverages... I don't recall any turbulence on the flight, and it certainly wasn't mentioned by FA or flight deck.
This sounds like B.S. to me. How is Customer Service going to know something like that?
What were the routes/carrier? The only time I don't get beverage service is on very short flights, like SBA-LAX. When beverages are served, it always includes alcohol.