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Dec 12, 2011, 6:35 am

#1

flysas

Join Date: Dec 2005

Programs: BMI Blue +, Hilton Gold, SOFITEL PRIV

Posts: 443

SAA Downgrade

Recently travelling from Perth to Joberg on a paid business class ticket. On the outbound I was downgraded to economy due to a broken seat. All SAA have offered is a free upgrade voucher for future flights.

Should I expect anymore and do Australia have a compensation system like within Europe?

Thanks in advancd for your help

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