I just sent an email (shown below) to
[email protected] as the Continental Service Center is NOT answering their phones! Their standard prerecorded pep talk message just keeps playing over and over. Has anyone else ever have this problem contacting them?
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Sir/Ms:
Today I tried to call.
You have two phone numbers listed:
1-800-554-5522
1-713-952-1630
I have been on hold on the one number (713) for 2 hours (yes 2 entire HOURS). No one picks up.
I have been on hold on the other number (800) for 1 hour (yes an entire HOUR). No one picks up.
Are your phone lines not working today?
I am calling in to transfer my Continental One Pass miles to the Amtrak rewards program. This can only be done by calling in.
Please give me a call back.
My cell is 320-XXX-XXXX.
Continental One Pass # WSXXXXXX
Regards,
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