FlyerTalk Forums - View Single Post - Cancelled Flight - Can I ask for a refund?
Old Nov 28, 2011, 3:28 am
  #8  
AlicorporateUK
 
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
Originally Posted by Alice11
A full refund or rerouting, plus compensation:
articles 5 + 7
The last time this happened to me, I got the compensation in 6 weeks, a colleague with a reservation on the same flight in 4.

Re the refund, I cancelled a flight a few days ago. I got the cancellation receipt the same day, and in about a couple of days I got the refund credited to the cc.
Thank you! I have just applied for a full refund through the Italian call centre and I shall request compensation [in writing] via customer relations here in the UK. Thanks for the input - much appreciated!
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