FlyerTalk Forums - View Single Post - Yet again LX downgrade TLV aircraft [to A32S] in the last minute...
Old Nov 23, 2011, 2:04 pm
  #5  
airoli
 
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,295
It would seem to me that you'd stand an excellent chance for compensation from Swiss, if you outline how you have bought a long-haul C class product and have received a vastly inferior short-haul one. This would seem like one of the defined events for which customer service has standard grants (much like broken C seat, involuntary downgrade etc.).
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