Originally Posted by
azepine00
For many years indeed. I tried to book it a few years ago (and also intra NZ redemption) and dealing with VS was a pain - it was much easier using UA miles. Perhaps things are different now.
Things are not different now. HA basically refuses to release inventory to VS. It is a long process find inventory on EF or call HA to get D inventory for F. Call back to VS which then submits a reservation for confirmation to HA. HA then arbitrarily rejects the VS reservation. I even did a 3 way call with HA and VS and got nowhere. This appears to be a phantom award.