Originally Posted by
colcol
....We then went to the Qantas bag drop and asked for our second leg boarding cards. These showed me in business class and my wife in economy. Three times I referred the checkin lady to our printed itinerary which showed we were both in business class for all legs...
Reads as if when 2nd sector boarding card was issued, the person manually pulled up the other Mrs J W****s. She may not have checked the PNR but only the name. People make mistakes.