FlyerTalk Forums - View Single Post - Early Returns on BMO Takeover: Utter Disaster
Old Nov 8, 2011, 2:30 pm
  #12  
sdsearch
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
statement not issued as scheduled?

My statement was supposed to close on Nov 7. Well, the website is still showing the last statement as Oct 7, so I called 1-800-2DINERS. They say (in the recorded greeting) that the website is having issues and that's they're working on it. Fine, I can understand that. So I go in an listen to my statement info over the phone, and it too still giving my Oct 7 statement information, implying that the statement didn't close on Nov 7 as scheduled! I pressed 0 but it told me the agent wait time is over 20 minutes, and so I hung for now.
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