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Old Nov 7, 2011, 6:51 pm
  #753  
mabramovich
 
Join Date: Jun 2011
Posts: 1,147
Originally Posted by IHG Care
Hello mabramovich:

I'm sorry for the problems you encountered and would like to investigate this further.

In order to research this issue further, can you please tell me which number you called so that I can ask our Telecom to check the line. We did have a problem with one of our lines our of the EMEA Region, but I have been told this has been resolved.

Also, may I ask which website you got the number from. As far as I know the BPG link from www.priorityclub.com has all the right numbers.

Thanks in advance for your assistance,
Kevin
IHGCare
Hey Kevin, I'm located in Boston and I called both using Skype and using my cell phone. I actually called all the english speaking numbers listed here:

http://www.holidayinn.com/hotels/us/...bwc_lp/support

All day on Sunday it was saying the line was closed and open only from 9 am to 9 pm Monday through Sunday, although it was within those hours anyway. I got through around 6 pm eastern.
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