FlyerTalk Forums - View Single Post - Early Returns on BMO Takeover: Utter Disaster
Old Nov 4, 2011, 7:10 am
  #3  
Orange County Commuter
 
Join Date: May 2010
Posts: 3,458
They can't even take a payment?

Sad how far customer service has fallen with this card. Called today to make a payment since I can't remember my password to do it online and waited too late for my bank...

"We can't do anything on these accounts, you have to call Monday" And that was AFTER a 10 minute wait.

There's a reason all they get are the car rental charges now!
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