Old Nov 2, 11, 9:02 pm
  #919  
nldogbert
 
Join Date: Feb 2004
Location: Netherlands
Posts: 3,458
Electronic Tavel Voucher Certs

Hi,

I accepted the cancellation with some Electronic certs thrown in. However, now that I want to redeem them for intra-island flights [want to book a multi-city & class flights] and I am told that it is not possible as it is only valid for one-ways and returns!

Is this normal or anyway to go around this? I have emailed back the customer advocate [seems the tel number is now a group booking department] to have this situation solved.

Cheers!
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