mango222

Well, we got our email from WestJet today. Along with an apology for our experience and an acknowledgement of the delay, it offers us 20% (or up to 20%, depending on which paragraph you read) off our next WestJet flight. There are quite a few restrictions: it can't be combined with other promotions, promo codes or coupon codes; cannot be used for WestJet vacations (which is what we were travelling on), partner or group bookings. Valid only on new bookings made through westjet.com at time of booking, and it expires in 11 months. A bit underwhelming - any suggestions for a follow up strategy?