Originally Posted by
UA-NYC
Honest question for those with more experience: is it normal for CO miles and UG instruments not to be re-deposited automatically if they don't clear / if you cancel them?
I've had issues, I've seen others with issues too.
Would really suck if going forward you have to call every time to get something done that should happen automatically.
Thanks.
If you cancel over the phone, supposedly the phone agents can't automatically request a redeposit. I've had no problems doing it if I cancel online though.