They are practically removed a lot of 3rd party sites because a lot of the cheaper ones uses USD as their currency rather than the local currency.
In the T&C they first said all IHG hotels are included, then in the later paragraphs it stated
The Guarantee does not apply to ANA hotels.
I called earlier today regarding my claims and I got oral approvals. BRG said they will contact the hotels for these claims and will get back to me. How long would it take for the hotel to respond my claims?
Thanks