Originally Posted by
fly747first
Yes, especially when the version 1 J seats are in terrible shape on some aircraft.
My last J flight the IFE screen was basically hanging loose. it did not stay in place and then stopped working completely. Flight was full so couldn't move. I had some movies on my laptop so it was fine (and it was a points upgrade so did not make a fuss) but if I had paid full fare I would be annoyed. Its didn't seem like a random glitch, more like poor maintenance as it was clearly not a new problem.