Originally Posted by
Dr_wanderlust
did UA give you a written note about your rights during an involuntary bump?
the rules on compensations vary depending on how many hours late you were from your original arrival time.
IIRC, however, if there is a gauge change these rules are not applicable.
I called the Mileage Plus number, and spoke to some lady (actually helpful).
Here is what happened:
There was a system glitch. The plane didn't change, but the computer showed +3 rows of seats.
She couldn't authorize compensation, which I am due since it was +1 day until I arrived. She gave me a $75 coupon until I hear back from Customer Care. I am also going to mail a letter to them , overnight it with signature required so I know they receive it.