After them finally accepting hotels in the Greater China region are eligible for the BPG. My ambassador status kicked in and upgraded my room.
Now they are denying me for booking the wrong room level. Moral: take screenshots of everything including the IHG website.
You know, the harder they try and deny us, the harder we are going to push to other people to make the same BRG. So it is just going to back fire on them. This will be very short lived. Maybe we should go easy on the claims just so management keeps this policy alive for more than 1 week?