Originally Posted by
NJUPINTHEAIR
Thanks for the clarification on the earlier posts. Nevertheless, it appears that you were required to book the lowest rate wich happened to be non-refundable, whereas the agent had no problem with permitting quebec to book a refundable rate, even though it was not the lowest on IHG.com
But the lowest rate that included breakfast thus being equivalent to the rate on the competing website
And as I love quoting intelligent people:
Originally Posted by
3544quebec
Overall I am happy with the application of the Ts&Cs but feel that there is still insufficient clarity with the condition that one must book the lowest rate on ihg.com and how the inclusion of breakfast alters this.I think that there will be a lot of inconsistency and differing experiences reported.