FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Sep 21, 2011, 1:36 am
  #30  
holtju2
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Join Date: Nov 2002
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Just made a booking for IC Sao Paulo using the "guarantee". The lowest rate excluding all the taxes was $530 on the IHG's site.

Third party site was selling the same room for $504 including all the taxes besides some city tax. The price was lower anyway, but the best rate guarantee lady calculated the competing rate down to $480 when excluding the tax.

The phone call took about 20 minutes. Got a case number. She told me that they are contacting the hotel for them to adjust the price down.

I just have a feeling that this guarantee for a completely free nights is going to be short lived.
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