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Old Aug 1, 2002 | 8:08 am
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andrzej
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Join Date: Jun 2002
Location: Siesta Key
Programs: AA EXP-1.6MM, Hilton Diamond, ManU & Chicago Bears #1 Fan
Posts: 9,697
Is a partial refund possible?

I bought a ticket last March during the 10,000 AA bonus miles promotion for a flight this September. At that time the ticket was $799.00. I just checked their website to see how the planes are filling up, and so far they appear almost empty. At the same time I priced the exact flights and the new price is about $665.00.The new price is only there for less then a month, as I did price it about a month ago and it was still $799.00. Would CX make a refund for the difference of $134.00, as a voucher would not do me any good. I probably won't fly them again for at least a year. Also would I loose the 10000 bonus if they rebooked my ticket at the lower price? The promotion stipulated that the ticket had to be purchased by 3/31/02.
Yes, I will call CX, but we all know how some of the CS people are. Sometimes they don't know themselves and they assure everything will be ok, and then...... So I just want to get some expert CX FF opinion first.
Thanks

[This message has been edited by andrzej (edited 08-01-2002).]
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