Old Sep 19, 11, 1:56 am
Join Date: Jan 2005
Location: CEB & LAS
Programs: CX GO, TSA Pre✓ Afflictions: TSASS
Posts: 731
Originally Posted by janetdoe View Post
Exactly. On the AA forum, we call AA employees DrAAgons when they are being jerks or idiots, or when they are power-tripping. We call them AAngels when they are particularly nice or helpful. Maybe we need a set of monikers for TSA employees to correctly flag them when their behavior is contrary to TSA policy or standards, or when they provide good customer service.
LOL. Great idea, but you are assuming that we even need a name for "when they provide good customer service". It happens so rarely that we could go ahead and just say "Agent X was really helpful regarding Y".

Here's a good list of words containing TSA, but jeTSAm is probably the best one, especially considering the literal meaning and the "jet" reference.
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