Old Sep 13, 11, 12:30 pm
  #11  
mtkeller
 
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Originally Posted by tebfunk View Post
You know, I've been having this same problem trying to change award flights on Alitalia. For some reason they weren't long-selling the award correctly.

I got fed up yesterday and created a new itinerary online, then called to have them add the Alitalia segments in.15 minutes to accomplish something that even the manual reissue desk hadn't been able to figure out.

Once everything was confirmed I had the agent cancel the old itinerary completely - don't know if it will help you, but might be worth a shot.
Since VN isn't bookable on DL.dumb, that's probably not going to work. The only way it might be is if you tried calling in and starting a new reservation, getting them to see the inventory, and the convincing them to add it to your booking.
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