Old Sep 13, 11, 10:54 am
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Welcome to FT!

If you can see the VN seat on airfrance.us, it's available with SkyMiles. Sounds like you've run into agents making things up as they go along. I'd try calling again (don't tell them everything else you've been through) and ask them to try long selling the award and waiting for it to come back confirmed.
mtkeller is offline