Originally Posted by
kenbo
I've always wondered how something like this happens, on the hotel's part. Is it the front desk agent's mistake? Is it the computer system?
This happened to me once: the agent at check-in coded the key properly, but wrote the wrong number on the key folder (switched two digits). When the key didn't work, a bellman who was accompanying me used his master key to open the door. Shouts of confusion came from inside the room and we made a hasty retreat while the bellman cursed the check-in agent.
No free room for me.