Originally Posted by
sam_goh
Tempting to do it within 30 days and get the credit pulls removed. Painful because we got two biz cards too. This is unlike what I would have expected from American Express - past service has been really great.
Me too. I'll most likely cancel as a result of them not honoring their promise. CustServ was definitely a lot better in the past. I have 1 PRG and one PRG bus that I opened specifically just to get the points. *sigh*