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Old Sep 12, 2011, 2:49 am
  #4  
zqsn5678
 
Join Date: Mar 2009
Location: Auckland, NZ
Posts: 929
Originally Posted by GlobalSTL
The thing that I hate about NZ is how I am treated the other 20% of the time -- no greeting...no headphones...no paper...no express pass. Its like they love you most of the time...but sometimes forget you are onboard.

Any reason why NZ is so inconsistent in this space? To their credit, they treat *Gold's from other airlines better than any other partner in Star. I was just wondering why you don't get that service 100% of the time?
sorry to sounds rude, can you name one airline that provide 100% great service ALL the time?

i failed to find one yet based on my experiences, and i failed to know one yet based on the flyertalk forums.
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