Originally Posted by trebex

Flew this past Saturday, JFK-SJU. For legroom, snacks and staff attitude, no one can beat Jetblue. And the Extra Legroom section was mostly empty so I had three seats to myself. But in many other ways, they are really getting rusty. It is all but impossible to print boarding passes using Chrome or Firefox. Explorer works, but many of us aren't using that anymore. The new Even More Speed, is a nice idea, but useless in reality. I got to walk right up and show my ID and boarding pass, but then there was a 30 minute wait for the actual security process, the longest I've ever waited. Onboard, Jetblue captains typically stand up in front and introduce themselves and give the flight details. This one never said a word to us. And finally, the much praised IFE wasn't working again. Yes, it doesn't work outside the continental US, but even before that, half the channels didn't work, along with several of the radio stations.