Originally Posted by
cardood
This is all about choice. While you personally choose not to Tweet, Twat, Twit, Twank or Twizzle, others may. I appreciate that Delta gives us choice. You have the choice to work with the communications means that works best for you.
c|d
No argument that having choices is good, but it begs a question - does Delta use the same resources to each communications channel to help it's customer in similar timelines - or is it more whichever technological fad is new? I'm all for advancing technologies, but there is a limit and I keep a low online profile for a reason.