Old Aug 29, 11, 10:03 am
Join Date: Feb 2003
Location: Atlanta, GA
Programs: DL Plat, WN A-List w/CP, UA Silver, Starwood Plat, Marriott Gold, Hertz President's Circle
Posts: 583
My two southwest gift card charges finally did post (about 2-3 weeks after date of purchase). They show up sort of oddly as "999998 Dallas TX". Only when you click the button for additional detail do you see the name "Southwest Airlines" referenced anywhere...odd. I have not been credited back for either one yet...and based on the way they posted, I have a feeling I'll need to call Amex. I'll give it a few more days.

Originally Posted by Old Key West View Post
FYI, I bought a $75 dollar SW gift card end of July and it did the same thing; sat in pending for about a week then disappeared. However, it did reappear a couple weeks(ish) later as a confirmed charge. I did get a $75 reversal at the same time.

So mid August, I did another $75 and a $50. Same thing, sat in pending then disappeared. Except this time, when it did reappear in confirmed charges, I did NOT get the reversal. Looks exactly like the reversed charge, except these didn't get reversed.

The takeaway is these charges are not gone or lost...just in limbo for around 10-14 days. And apparently YMMV (even my mileage varied) when it comes to getting the reversal.
EmoryFlyer is offline