Made $1000 spend. Asked via SM to have points expedited, was told by Indian "Manager" that he does not even see the notes (I gave him dates and everything). I called MR, they said the notes are there. So....???? This Indian-named "Manager" (P***j A***d) has been replying to all of my emails (except those addressed to Social Media - Twitter team) this past month, shooting down every request I have, almost verbatim in each email too. Wonder if it's because I always sent them late in afternoon/at night or I'm on their radar or something....