FlyerTalk Forums - View Single Post - Promo@wards in Europe 1/2/3
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Old Aug 21, 2011, 12:48 am
  #4  
kevinflyaway
 
Join Date: Jan 2010
Location: Rotterdam
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Posts: 1,274
Originally Posted by Vitali
At least with a regular ticket they can do it. Officially, they're not supposed to be changing promo@wards, so that requires a lot of hassle.
Yes, I understand that. I just wanted to say that the online system sometimes isn't correct, so they should do it anyway. But KL telephone staff are keeping more and more to the rules, instead of bending the rules since the website isn't working correct.
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