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Thread: British Airways : Rude staff and refused to change "Mrs" to "Mr"
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Old Aug 16, 2011, 3:20 am
  #13  
IAMORGAN
 
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 5,227
Originally Posted by Smirnoff
Why is it that CS staff who don't give the "right" answer are immediately branded as "rude"?
Maybe they were rude. You weren't there. You don't know.
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