Originally Posted by imm2b

I'm very sad for the agent who lost her job when she sent out this info to a few of her diamond members yesterday, in confident no less. I thought she was just being proactive and looking out for her Diamond members, nothing wrong with that, isn't that why they have the Private Line agents in the first place?

She was the best agent I encountered at Hyatt. And frankly, I didn't think she deserves to be fired over this.