FlyerTalk Forums - View Single Post - DL upgrade policy -- your thoughts?
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Old Jul 25, 2011, 3:17 pm
  #8  
ecaarch
 
Join Date: Dec 2004
Location: LHR / BHX / MAN / ATL
Programs: DL DM 2MM - IHG Diamond
Posts: 4,053
Originally Posted by jsmith50
After all, if I was a silver or gold, an upgrade, especially on a long haul, would further ensure my loyalty and have me wanting to fly DL again.
Like most DM/PM here, I was formerly FO and then GM. If DL's plan was as you described, it worked brilliantly on me just as it has on many others. As for the OP's concerns regarding seat assignments, etc in F, DL has done a good job of mitigating the issue with the staggered upgrade windows for the various medallion levels.

There are a lot of things about DL that many on FT have a beef with, but the u/g policy is one that seems to work well for most here as well as for DL.
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