Originally Posted by
chriseng
2k or $20. Took the 2k, though disappointed it wasn't in the 3-5k range like some of you have gotten.
I think it has to do with your charging history against the card. Seems better customers get better retention offers (no surprise, really).
I have a long history with the card (had it since its inception) but only one time charged over $30K in a year. Usual average was around $24K, but this year less than that since I had shifted charges to another card to get a signing bonus, so has put on only about $10K.
Was offered 1K Starpoints. I suspect the 3K reflects $30K or more charging per year, while the 5K is probably around $60K or more per year.
However, I could be wrong. Anyone else want to tell us how much (s)he was offered and how much was charged on the card the previous year? Enough data points and we should be able to discern a pattern, if not break the code completely.