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Thread: Renaissance St. Pancras, London, UK [Master Thread]
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Old Jul 18, 2011, 12:39 pm
  #54  
lexdevil
 
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
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Posts: 1,763
Originally Posted by SkiAdcock
I've found a # of hotels say cocktails for a fee on the website yet the drinks are free. Or they might have switched it to beer & wine is free but hard liquor is not..
I received the following clarification from the GM.

Dear lexdevil,

Thank you for taking the time to give me your feedback. I will have the website updated. Our standard is not to charge for what we call standard pour drinks in the Chambers Club. If you choose to upgrade your wine, Spirit, or Champagne to something more expensive than our standard pour then we do apply a charge. It should be pointed out to guests what is and is not charged.
I think this is in line with what folks have experienced. I was very impressed with the speed of the reply.
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