Flight/Origin-Destination: Beijing - Toronto
Date: 13 July 2011
Cabin: J
Status: Elite

Pre departure
Was check in quick and efficient? N/A I checked in at Busan on Asiana (see other comments)
Did you use priority security (if eligible) and if so, was it quick and efficient?
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks?
Was priority boarding offered (if applicable to your status) and efficient? Yes
If there was a delay, did the gate agent provide timely updates?

Onboard - J cabin:
Were the crew professional & well groomed? Yes although see comment.
If there was a delay, were you provided with timely updates? n/A
Was the IFE activated on the ground? Not sure as all monitors have to be stowed
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? No, but no jacket
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Yes and orders on the ground
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 2 ish hours
How was the quality of all the meals? Good although again see comments
Did the cabin crew continiously top up the beverage of your choice throughout the flight? At times

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Hand lugguage only

Overall experience/any other comments

Having traveled onwards to Busan and back in J class on Asiana I think my standards might have been a little skewed on the way home.

On getting on the plane in Beijing I was not welcomed onboard or anyone as I tried to navigate round the galley with my wheelie bag and rucksack and the crew could be best described as a bit miserable.

The Asiana crew made me feel welcome and special while the AC crew made it seem like it was all a bit of a chore.