Originally Posted by
ldsant
The most coveted is Global Services. .
Those are the customers who they really care about.
"Most" was used figuratively. By the way, suggesting that the OP fly WN based on his reaction to the rude, condescending agent strikes me as patronizing. There is no excuse for the agent's behavior. Chances are it isn't typical, but I don't know that because I have that much coveted 1K status
