Flight/Origin-Destination: AC1159 YYZ-YYC
Date: 04-Jul-2011
Cabin: J
Status: E

Pre-departure
Was check in quick and efficient? N/A CNX.
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yup.
Was priority boarding offered (if applicable to your status) and efficient? Yes. Rather gong-show-ish to be honest. Lots of gate lice + YVR flight boarding at the next gate (142/143) made it very hectic.
If there was a delay, did the gate agent provide timely updates? N/A

Onboard - J cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? Yes, cabin updated us on the expected delay due to a line up to take off. It was appreciated.
Was the IFE activated on the ground? Yes
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? N/A
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Newspapers + menus offered on the ground. Order taken in the air, back to front.
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) 1 hour
How was the quality of all the meals? Good. Nice to see another change in the menu.
Did the cabin crew continuously top up the beverage of your choice throughout the flight? Yup, constantly.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? Fastest ever service at YYC.

Overall experience/any other comments
Good flight.