Flight/Origin-Destination: AC127 YYT-YYZ
Date: July 4, 2011
Cabin: Y
Status: E
Pre departure:
Was check in quick and efficient? Yup, no line/
Did you use priority security (if eligible) and if so, was it quick and efficient? N/A
Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yup. Enjoyed breakfast in my favourite AC lounge.
Was priority boarding offered (if applicable to your status) and efficient? Yes, but it was a mess. Just waited until the end as it was easier.
If there was a delay, did the gate agent provide timely updates? N/A
Onboard - Y cabin:
Were the crew professional & well groomed? Yes
If there was a delay, were you provided with timely updates? N/A
Was the IFE activated on the ground? Yup.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 10 minutes
How was the quality of the meal/Onboard cafe? Good.
Did the cabin crew offer water regularly throughout the flight? Yes
Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A Connection.
Overall experience/any other comments Good experience.